Player Protection Programme
Safety First — Every Account, Every Session

67pak Responsible Gaming — Play Safe, Stay in Control

At 67pak, we believe that online gaming is entertainment — something to enjoy alongside life, not something that takes over it. We've built a comprehensive suite of responsible gaming tools so that every player from Karachi to Islamabad can set their own boundaries, take breaks when needed, and access support the moment a concern arises. Our commitment to safe play is not an afterthought. It is built into the platform from the ground up.

21+ Players Only Free Self-Exclusion Tools 24/7 Support Available
Protected Play
21+
21+ Age Verification on Every Account
Deposit Limits from Day One
Instant Self-Exclusion Available
Session Time Reminders Built In
Reality Checks Every 30 Minutes

Your Responsible Gaming Toolkit

Every 67pak account comes with these protection tools pre-installed. No extra sign-up required. Access them all from your Account Settings at any time.

Deposit Limits

Set a maximum amount you are comfortable depositing per day, per week, or per month. Once your limit is reached, the deposit gateway closes until the period resets. Lowering your limit takes effect immediately. Raising it requires a 7-day cooling period to protect against impulsive decisions.

Tip: Pakistani players commonly start with a monthly limit of Rs 5,000 — a low entry point that keeps gaming firmly in the entertainment budget.

Session Time Limits

Set a maximum session duration. When your time is up, a notification prompts you to stop and take a break. You can choose to continue once per notification, but you cannot dismiss reminders permanently. Sessions are tracked continuously — multi-tab play counts toward the same session clock.

Recommended: Set a 2-hour maximum daily session limit to keep gaming enjoyable without interfering with family time, work, or sleep schedules.

Reality Checks

Every 30 minutes during an active session, 67pak displays a reality check notification showing your total time played, net session win/loss, and a prompt asking whether you want to continue. This feature cannot be disabled — it operates on all game types including casino, slots, and sports betting.

Why it matters: Time perception shifts dramatically during gaming. Reality checks help you make a conscious, informed decision to continue — not just drift.

Take a Break

Not ready for full self-exclusion but need a short pause? The Take a Break feature lets you cool off for 24 hours, 48 hours, 1 week, or 1 month. During the break period, your account is locked for all wagering activity. Breaks cannot be cancelled once initiated — the cool-off period runs in full.

Note: Account withdrawals remain available during a break period. JazzCash and EasyPaisa withdrawals process as normal.

Self-Exclusion

If you need a longer break or have identified a problem with your gaming behaviour, self-exclusion closes your account for a minimum of 6 months or permanently. Once initiated, self-exclusion cannot be reversed within the minimum period. 67pak will also suppress any promotional communications to your contact details.

Important: If you self-exclude, do not attempt to open a new account. 67pak will close duplicate accounts and void associated balances.

Loss Limits

Set the maximum net loss you are comfortable with per day, week, or month. Once your net loss reaches the threshold, all wagering activity for that period is suspended automatically. As with deposit limits, lowering a loss limit is instant while raising requires the 7-day cooling period to prevent chasing losses under emotional pressure.

Combined use: Setting both a deposit limit and a loss limit together gives you layered protection — two separate safeguards working in parallel.

Strict 21+ Age Policy

67pak is exclusively for adults aged 21 years and above. This is not just a regulatory requirement — it is a fundamental part of our duty of care to the communities we serve across Pakistan. Gambling, even responsible gambling, is not appropriate for young people.

  • CNIC-based age verification required before first withdrawal
  • Date of birth collected at registration and cross-checked during KYC
  • Accounts found to belong to under-21 players are closed immediately
  • All balances are returned; bonus credits are forfeited on underage accounts
  • Device-level controls recommended for households with minors (see below)
  • Any 67pak employee or contractor found assisting underage registration faces termination

Parents and guardians: If you believe a minor in your household has accessed 67pak, contact our support team immediately at [email protected] and we will close the account within 24 hours.

Protecting Minors at Home

If you share a device with younger family members, you are responsible for ensuring that children cannot access your 67pak account or any other gambling platform. We recommend the following practical steps for households in Karachi, Lahore, Islamabad, and across Pakistan.

1
Use Strong, Unique Passwords

Never save your 67pak password in a shared browser. Use a password manager that requires biometric or PIN authentication to access credentials.

2
Enable Device PIN / Biometric Lock

Lock your mobile device with a fingerprint or face ID that younger family members cannot bypass. Never leave your device unlocked and unattended.

3
Use Parental Control Software

On shared desktop or laptop devices, install parental control software that blocks gambling-related websites. Windows Family Safety and similar tools provide category-based website blocking.

4
Always Log Out After Sessions

Make logging out of your 67pak account a habit after every session — particularly on shared or family-use devices. Auto-logout after 15 minutes of inactivity is enabled by default on all 67pak accounts.

How to Self-Exclude on 67pak

Self-exclusion is one of the most important tools available to players who feel their gaming is becoming a problem. Here is exactly how to activate it on your 67pak account.

1
Log In to Your 67pak Account

Visit /67pak-login and sign in with your registered email address and password. If you have forgotten your password, use the "Forgot Password" link on the login page to reset it before proceeding.

2
Navigate to Account Settings

Click on your account icon in the top-right corner of the platform and select "Account Settings" from the dropdown menu. Then select the "Responsible Gaming" tab within the settings panel.

3
Select "Self-Exclusion"

Within the Responsible Gaming tab, click "Self-Exclusion". You will be prompted to select a duration: 6 months, 12 months, 5 years, or permanent. Read the conditions carefully before confirming — this action is irreversible during the selected period.

4
Confirm Your Identity

To confirm self-exclusion, you will be asked to re-enter your account password and verify via a one-time code sent to your registered mobile number. This step prevents accidental self-exclusion.

5
Account Locked — Withdrawal Processed

Immediately upon confirmation, your account is locked for all wagering activity. Any Real Money Balance will be automatically processed for withdrawal to your most recent deposit method via JazzCash or EasyPaisa within 5 business days. You will receive a confirmation email.

6
Contact Support If You Need Help

If you are unable to complete the self-exclusion process via Account Settings, or if you need it activated urgently, contact 67pak support via live chat or email [email protected]. Support agents can manually apply self-exclusion within 1 hour of receiving your request.

Self-Exclusion — Key Facts
OptionDurationStatus
Short Break24 hrs – 1 monthReversible
Standard Exclusion6 monthsMin Period
Extended Exclusion12 monthsMin Period
Long-Term Exclusion5 yearsMin Period
Permanent ClosureIndefinitePermanent

After exclusion: 67pak immediately suppresses all promotional emails, SMS, and push notifications to your registered contact details. You will only receive account-administrative communications.

Returning after exclusion: After the minimum exclusion period, you may submit a written request to [email protected] to have your account reviewed. A 7-day reflection period applies before reinstatement.

Recognising Problem Gambling

Problem gambling looks different for different people. Some players notice a gradual shift over time — bets getting bigger, sessions getting longer, wins feeling less satisfying. Others experience a sudden trigger. The common thread is that gambling stops being entertainment and starts causing harm to finances, relationships, or mental health.

In Pakistan, the stigma around seeking help for gambling problems can make it harder for people to acknowledge what is happening. 67pak wants to normalise the conversation. Recognising the warning signs early is not a weakness — it is the smartest bet you can make.

Honest self-assessment: If more than two of the warning signs below apply to you, we strongly encourage you to use the Take a Break or Self-Exclusion tools in your account settings immediately, and to speak with a trusted friend or professional.

Common Warning Signs
Chasing losses — betting more to win back money already lost
Gambling with money set aside for household bills, rent, or food
Hiding gambling activity from family members in Karachi or Lahore
Feeling irritable, anxious, or depressed when not able to gamble
Losing sleep due to gambling sessions running into the early hours
Neglecting work, family relationships, or social commitments because of gambling
Borrowing money or selling possessions to fund gambling deposits
Needing to bet higher and higher amounts to feel the same excitement
Repeated unsuccessful attempts to cut down or stop gambling
Using gambling as a way to escape stress, anxiety, or personal problems
Quick Self-Assessment — Ask Yourself

Have you ever gambled with money you could not afford to lose?

Have family or friends ever expressed concern about your gambling habits?

Have you ever tried to win back money you lost by gambling more?

Have you ever felt guilty or ashamed about the time or money spent on gambling?

Has gambling ever caused serious problems in your home life, work, or finances?

If you answered "yes" to any of the above: Please consider using our self-exclusion tools or speaking with a professional counsellor. Gambling problems are treatable, and reaching out is the first step.

All Protection Tools at a Glance

A complete reference of every responsible gaming control available on your 67pak account, how to activate each one, and how quickly it takes effect.

Tool What It Does How to Activate Takes Effect Reversible?
Deposit Limit Caps the total PKR amount depositable per day / week / month Account Settings → Responsible Gaming → Deposit Limits Immediately (decrease) / 7 days (increase) Yes
Loss Limit Suspends play once net losses reach the defined threshold Account Settings → Responsible Gaming → Loss Limits Immediately (decrease) / 7 days (increase) Yes
Session Time Limit Locks wagering once you have been active for the set duration Account Settings → Responsible Gaming → Session Limits Next session start Yes
Reality Check Displays session time and P&L every 30 minutes — mandatory Active by default — cannot be disabled Always on No
Take a Break Locks account for 24 hrs, 48 hrs, 1 week, or 1 month Account Settings → Responsible Gaming → Take a Break Immediately No
Self-Exclusion Closes account for 6 months, 12 months, 5 years, or permanently Account Settings → Responsible Gaming → Self-Exclusion or email [email protected] Immediately No
Account Closure Permanently closes account and returns Real Money Balance Contact support at [email protected] Within 24 hours No

Our Responsible Gaming Commitment in Numbers

21+
Minimum age for all 67pak accounts — strictly enforced
30 min
Reality check interval — mandatory on every account
7 days
Cooling-off period before any limit increase takes effect
1 hr
Maximum response time for urgent self-exclusion requests
Play With Confidence

Enjoy 67pak the Right Way

Gaming on 67pak should be something you look forward to — a bit of cricket betting during PSL season, a few rounds at the live casino on a Friday evening, some slot spins while winding down. Our responsible gaming tools exist to make sure it stays that way. Set your limits before you start, play within them, and enjoy every session.

  • Set deposit and loss limits before your first wager
  • Use reality checks to stay aware of time and spend
  • Take a break any time — no questions asked
  • Self-exclude instantly if you ever feel you need to stop
  • Contact support at any hour if you have a concern
Need Immediate Help?
Email our Responsible Gaming team:
[email protected]
Response within 1 hour
for urgent requests
Play Responsibly. 67pak is entertainment — never bet more than you can comfortably afford to lose. Deposit limits, loss limits, session timers, and self-exclusion are available on every account at no cost. Visit Responsible Gaming for full details. 21+ only.